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Privacy Policy For Medical Practitioners

Last Updated: October 22, 2023


Welcome to Bangladesh Health Alliance’s Privacy Policy for Medical Practitioners. At Bangladesh Health Alliance, we are dedicated to ensuring the privacy and security of your personal and professional information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our platform for telemedicine services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms and practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.

Information We Collect

1. Registration Information

When you sign up as a medical practitioner on our platform, we collect the following information:

  • Full name
  • Age
  • Gender
  • Professional Qualification
  • Experience Information
  • Chamber Information

2. Contact Information

We collect your contact information, including:

  • National ID/Passport number
  • Email address
  • Mobile number

3. Optional Information

You may choose to provide additional information, such as a photograph, that you elect to associate with your account.

How We Use Your Information

We use your information for the following purposes:

1. Providing Services

We use your data to provide telemedicine services, connect you with patients, and facilitate consultations.

2. Platform Access

Your full name, age, BMDC number, and professional qualification will be publicly accessible on our app and website. Confidential personal data such as National ID/Passport numbers, email addresses, and mobile numbers will only be accessible to our internal staff members. Sensitive data like passwords will remain inaccessible to anyone.

3. User-Generated Content

We collect and store user-generated content that you post or share while using the text messaging feature of the platform.

Data Security

We employ reasonable physical, electronic, and managerial security methods to protect your data from unauthorized access, including encryption. However, while we take all necessary precautions, please be aware that no data transmission over the internet or storage facility can be guaranteed to be perfectly secure.

Your Rights

As a medical practitioner using our platform, you have the following rights over your data:

1. Access to Your Medical Records

You have the right to obtain a copy of your medical records, subject to a reasonable fee.

2. Request to Limit Data Use

You can request that we limit how we use and share your data. However, there may be situations where we cannot fulfill your request.

3. Request Data Amendments

If you believe any data in your medical records is incorrect or incomplete, you can request amendments. Again, certain circumstances may lead to the denial of your request.

4. Communication Preferences

You can specify how we communicate with you regarding your data.

5. Paper Copy of this Privacy Policy

You can request a paper copy of this Privacy Policy.

Contact Us

If you have any questions or concerns regarding your privacy, data security, or this Privacy Policy, please contact us at OR Visit our Contact Page.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any revised version will be posted on our platform, and your continued use of our services indicates your acceptance of these changes.

Your Agreement

By using our platform, you agree to the collection, use, and protection of your data as described in this Privacy Policy.

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