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Terms of Use

Last Updated: October 21, 2023

1. Introduction

These Terms and Conditions apply to this website and the transactions related to our products and services. Additional contracts related to your relationship with us or any products or services you receive from us may also apply. In cases of conflict between these Terms and any additional contracts, the additional contracts will prevail.

2. Binding Agreement

By registering with, accessing, or using this website, you agree to be bound by these Terms and Conditions. Use of this website implies your acknowledgment and acceptance of these terms. In some instances, we may request explicit agreement.

3. Electronic Communication

When using this website or communicating with us electronically, you agree that we may communicate with you electronically via our website or email. You acknowledge that electronic communications, including agreements, notices, disclosures, and other messages, meet all legal requirements for written communication.

4. Intellectual Property

We or our licensors own and control all copyright and intellectual property rights on this website and its content. Unless specified otherwise, you are not granted a license or any other right under copyright, trademark, patent, or other intellectual property rights.

4.1 All Rights Reserved

You must not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website without our prior written permission.

5. Newsletter

You may forward our newsletter electronically to others interested in visiting our website.

6. Third-Party Links

Our website may contain hyperlinks or references to other party’s websites. We do not monitor or review the content of these websites and are not responsible for their content or privacy practices. Your use of third-party websites is at your own risk.

7. Responsible Use

By visiting our website, you agree to use it for intended purposes, as permitted by these Terms, any additional contracts with us, and applicable laws. You must not engage in activities that cause damage to the website or interfere with its performance or accessibility.

8. Registration

You may register for an account on our website. You are responsible for maintaining the confidentiality of passwords and account information. Do not share your passwords or account information. Notify us immediately of any password disclosure.

9. Refund and Return Policy

9.1 Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. To exercise this right, you must inform us in writing. We will reimburse you within 14 days.

9.2 Effects of Withdrawal

If you withdraw from this contract, we will reimburse you, except for certain legal exceptions.

10. User-Generated Content

We may provide open communication tools on our website. We reserve the right to review, monitor, and remove or reject content. Content must comply with these Terms and Conditions and must not be illegal.

11. Idea Submission

Do not submit intellectual property unless we have a prior agreement. By disclosing it without an agreement, you grant us a license to use your content.

12. Termination of Use

We may modify or discontinue access to our website at any time. We are not liable for any losses due to such modifications.

13. Warranties and Liability

We disclaim all warranties. We are not liable for any direct or indirect damages incurred by you or any third party due to your use of our website.

14. Privacy

Your information provided during registration must be accurate and up-to-date. Our Privacy Statement and Cookie Policy address privacy concerns.

15. Accessibility

We are committed to making our content accessible to individuals with disabilities. Contact us if you encounter accessibility issues.

16. Export Restrictions / Legal Compliance

Do not access our website from territories where the content or purchase of products or services is illegal.

17. Assignment

You may not assign your rights and obligations under these Terms and Conditions without our written consent.

18. Breaches of these Terms and Conditions

We may take action in response to any breach, including suspending your access to our website.

19. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, and expenses arising from your violation of these Terms and Conditions and applicable laws.

20. Waiver

Failure to enforce provisions does not constitute a waiver.

21. Language

These Terms and Conditions are interpreted exclusively in English and Bangla.

22. Entire Agreement

These Terms and Conditions, along with our Privacy Statement and Cookie Policy, constitute the entire agreement between you and Bangladesh Health Alliance in relation to your use of this website.

23. Updates to these Terms and Conditions

You are responsible for checking these Terms and Conditions for updates. Changes are effective upon posting.

24. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Bangladesh. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Bangladesh. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

25. Contact Information

This website is owned and operated by Bangladesh Health Alliance.

You may contact us regarding these Terms and Conditions by writing or emailing us at the following address:

26. Transparency in Google Maps Listings

We strive to provide accurate and helpful information for patients. Google Maps allows anyone to suggest edits to publicly available Business Profiles, including those for doctors or clinics.

In line with this commitment, we may occasionally suggest edits to GMB profiles for partnered doctors/clinics. These edits might involve adding a link to a relevant profile page on our website, ensuring consistency with the information we provide. Our goal is to enhance the user experience by offering patients more comprehensive resources.

We prioritize transparency and only suggest edits that are accurate and relevant to the doctor or clinic in question.  For more information on Google My Business profiles, please visit the Google My Business Help Center:

27. Complaints

If you have any questions or concerns regarding your privacy, data security, or these Terms and Conditions, please contact us at or visit our Contact Page.

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